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E-MAIL PROBLEMS

1.	Q.	I want to check whether my e-mail is working correctly. I want to check whether my e-mail is working correctly. Send an e-mail to yourself. By doing this you can check both the sending as well as the receiving process.

2.	Q.	I can send but I cannot receive my e-mail. I can send but I cannot receive my e-mail. This means that your "Return Address" is incorrect. If your using Netscape select Options from the Main Menu and then Mail and News Preferences and then Identity. Make sure that the "Reply-to-Address" is the same as your e-mail address. In Eudora version 1.5.2 go from Main Menu to Special Settings and then to Personal Info. In Eudora version 1.5.4 and higher go to Tools from the Main Menu and then to Options and to Personal Info. Make sure that the "Return Address" is the same as your e-mail address.

3.	Q.	I can send but others cannot reply to my e-mail. I can send but others cannot reply to my e-mail. This means that your "Return Address" is incorrect. If your using Netscape select Options from the Main Menu and then Mail and News Preferences and then Identity. Make sure that the "Reply-to-Address" is the same as your e-mail address. In Eudora version 1.5.2 go from Main Menu to Special Settings and then to Personal Info. In Eudora version 1.5.4 and higher go to Tools from the Main Menu and then to Options and to Personal Info. Make sure that the "Return Address" is the same as your e-mail address.

4.	Q.	I cannot send e-mail. I cannot send e-mail. Check your mail-servers settings. To do this, refer to the relevant page.

5.	Q.	If I am travelling abroad how can I have access to my e-mail? If I am travelling abroad how can I have access to my e-mail? If you have access to a computer connected to Internet via a local Internet provider or otherwise, replace the POP3 username value with your POP3 username at CYTANET and the Incoming Mail Server value of your mail program to mail.cytanet.com.cy. If you don't know how to do this refer to question number 2,above. Alternativelly, you may connect to CYTANET directly by calling at +357 1600.

6.	Q.	How do I setup my mail to send and receive messages in Greek? How do I setup my mail to send and receive messages in Greek? To be able to sent and receive messages in Greek read this and follow the instructions.

7.	Q.	I want to empty my mailbox from the server. I want to empty my mailbox from the server. If you want to empty your mailbox then click here and follow the instructions.

8.	Q.	I want to delete unwanted e-mail from my PC. I want to delete unwanted e-mail from my PC. If you are using Eudora, select the unwanted message and press the Delete button OR select the message you want to delete and then from Main Menu goto Message and then select Delete. To empty Trash, from the Main Menu goto Special and then select Empty Trash. Now, your deleted messages have been permanently removed from your PC.